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Customer Service
This self-paced training exercise is an introduction to customer service and how it impacts your business
Topics include: Defining what good customer service is, implementing good customer... Establishing Values for Your BusinessThe values and culture of your company have a direct effect on your employees, customers and ultimately your bottom line. What are you doing to establish, cultivate and grow this precious...
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Encore Women
This introduction to business planning is directed to women over the age of 50 who are interested in pursuing a second career and launching their own business
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How to Write a Business Plan
This course explains the importance of business planning, defines and describes the components of a business plan, and provides access to sample plans and resources that can help you develop a...
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