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Customer Service

This self-paced training exercise is an introduction to customer service and how it impacts your business
Topics include: Defining what good customer service is, implementing good customer...


Establishing Values for Your Business

The values and culture of your company have a direct effect on your employees, customers and ultimately your bottom line. What are you doing to establish, cultivate and grow this precious...

Encore Women

This introduction to business planning is directed to women over the age of 50 who are interested in pursuing a second career and launching their own business

How to Write a Business Plan

This course explains the importance of business planning, defines and describes the components of a business plan, and provides access to sample plans and resources that can help you develop a...
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